Online Tools to Help Your Practice
- Date: February 17, 2014
- Author: eDentalImage
- Comments: 0
eDentalImage has been around for a while, bringing you the best tools out there for your dental office. We’ve came up with a list of the best tools for you as a dental practitioner to benefit from. These tools are eDentalImage tested and approved!
Customer Resource Management (CRM)
DemandForce is a highly popular CRM service that helps small businesses utilize web technology to easily communicate with current patients and market to new ones. DemandForce keeps in touch with patients by sending out texts, reminding them through e-mail, and getting patient feedback through quick surveys. Patient feedback can then be used to showcase the business’s reputation on the web, as a marketing tool to attract new patients. Clients love DemandForce because it helps them do more with the patient base they already have.
eDentalImage works closely with DemandForce, integrating seamlessly with their dental tools. Patient reviews, appointment scheduling, and more can be uploaded to your website.
Patient Service Tools
Olark is the “live chat” program you see on a lot of company websites today. Olark is a great way to immediately connect with website visitors, whether they are existing or prospective patients. Live chat is a great way to immediately answer questions and help patients get the information they need, quickly and without holding up the phone. Olark is also very easy for business owners to use, and they have great tech support that guides you every step of the way.
For those dental office owners who don’t want all the extra features that come with software like DemandForce, WuFoo is a simple web-based program that creates great-looking, but powerful surveys for patients. Dental practitioners can easily and efficiently create forms and surveys for patients based on your clinic’s own needs, and see the results all in one place. WuFoo is flexible and has subscription plans at every price point- including a free version!
MailChimp is one of the most popular and fastest growing e-mail marketing programs on the market today. What makes it so popular is its dead simple usability, yet powerful analytics that provide all the data you’ll ever need. For business owners looking for simplicity, you’ll find it with MailChimp through its useful ability to send out mass emails while keeping track of your contacts. Creating great-looking e-mail newsletters to update patients or blast out promotions is incredibly easy to do and can be done with the click of a button. MailChimp offers tons of different pricing options to suit every user, lots of design options and great tech support.
For dental services venturing into the innovative social media world, things can get overwhelming… fast! Hootsuite is an application that lets you completely manage your Facebook and Twitter profiles without having to constantly check your social media accounts to stay updated. Hootsuite works by showing you feeds, much like the Facebook “NewsFeed”, from each network, so you can see all of the activity at a glance. Dental office owners can also easily manage each network by scheduling things to post in advance. Hootsuite offers a free subscription that’s sure to serve most dental service social media needs.
Your Office’s Blog
We’re big fans of blogging at eDentalImage. Why? Because blogging is great for both SEO and social reasons. You can stay in touch with existing patients, reach new audiences, and boost your website’s search engine rank just through blogging alone! You’ll be happy to know that all eDentalImage websites come with built-in blog functionality.
And that’s about it for our list of the best tools on the web for dental practices. Got questions about how to use any of the programs here with your eDentalImage website? Contact us!